Terms and conditions

1. Acceptance of these terms

These terms govern your use of the Golden Bedside Nursing Services website and its public forms. By using this website, you agree to these terms and our privacy policy. If you do not agree, please stop using the website.

“Golden Bedside Nursing,” “we,” “us,” and “our” refer to Golden Bedside Nursing Services. “You” refers to a visitor, client, family member, partner, or other person using the website.

2. Medical and emergency notice

Public website content is general information only. It does not replace an examination, diagnosis, prescription, treatment plan, or advice from a qualified health professional who understands your individual circumstances.

3. Appointment requests and services

Submitting an appointment form creates a request, not a confirmed appointment or a promise that a particular caregiver, date, time, location, or service is available. An appointment is confirmed only after our team reviews the request and communicates the agreed arrangements.

We may recommend a different service, request additional information, decline a request outside our capabilities or service area, or advise you to seek facility-based or emergency care when appropriate.

You remain responsible for following the instructions of your treating clinicians and for sharing accurate, relevant information needed to assess your request.

4. Your responsibilities

When you use our forms or contact channels, you agree to:

• Provide information that is accurate and that you are authorized to share.
• Use the website lawfully and respectfully.
• Share only information reasonably needed for the inquiry or appointment request.
• Keep any signed confirmation link or reference information private.
• Not attempt to disrupt, probe, misuse, copy, or gain unauthorized access to the website or its systems.

5. Website content and intellectual property

Unless stated otherwise, the text, branding, layout, graphics, photographs, and other website materials belong to Golden Bedside Nursing or are used with permission. You may read, print, or share public pages for personal, non-commercial, informational use. You may not republish, sell, impersonate, or materially modify our content without written permission.

We take reasonable care when preparing public information, but health guidance changes and may not apply to every person. We may update, correct, archive, or remove content without notice.

6. Third-party services and links

The website may link to mapping, email, social media, WhatsApp, storage, hosting, or other third-party services. Their own terms and privacy practices apply when you use them. We are not responsible for third-party availability, content, or security outside our control.

7. Privacy and communications

Our privacy policy explains how we handle personal information submitted through this website. By giving us contact details, you authorize us to respond about your request through appropriate channels such as phone or email.

Internet and email transmission can carry risks. Avoid including unnecessary medical details in general inquiries, and use the appointment form only for non-emergency care requests.

8. Availability and limitation

We aim to keep the website secure and available, but we do not guarantee uninterrupted access, error-free operation, or immediate delivery of electronic messages. Planned maintenance, connectivity, third-party services, or events beyond our control may affect availability.

To the extent permitted by applicable law, Golden Bedside Nursing is not liable for loss caused by relying on general website information as personal medical advice, delaying emergency care, providing inaccurate information, or using a third-party service outside our control. Nothing in these terms excludes a responsibility that cannot lawfully be excluded.

9. Changes and governing law

We may update these terms when our services, technology, or legal obligations change. The updated date above shows the latest published version. Continued use after an update means the revised terms apply to future use.

These terms are governed by the applicable laws of Uganda. We encourage you to contact us first so that questions or concerns can be addressed directly.

10. Contact us

Questions about these terms may be sent to info@goldenbedside-nurse.com or discussed by calling +256 787 995017.